Welcome to Scenti-Tips™
At Sweet Scentiments, we believe care should extend beyond what’s poured into every product — it should be felt in every moment that follows. That’s why we created the Scenti-Tips™ page: a peaceful space to explore how to best enjoy our handmade candles, wax melts, soaps, and heartfelt gifts. From lighting rituals to gifting guidance, let this be your gentle companion in all things cozy and kind.

🌿 All important product info — including scent, ingredients, and care instructions — is included inside your package. Because every sweet sentiment deserves a little extra care.

Q: How should I burn my candle for the best experience?
🌿 Trim the wick to ¼ inch before each use.
🌿 Allow the wax to melt to the edges on the first burn to prevent tunneling.
🌿 Burn for 2–4 hours at a time for an even melt pool.
🌿 Keep away from drafts, children, and pets.

Q: Why does my candle need to cure before burning?
🌿 Our candles are hand-poured fresh; allowing them to cure for 3–5 days enhances scent throw and burn quality.

Q: How do I use MoodMelts™ wax melts or Moodbar™ snap bars?
🌿 Break off one piece and place it in your wax warmer.
🌿 Use with a heat-safe warmer; do not add water.
🌿 Reuse until the scent fades, then replace.

Q: Are your wax melts safe for pets and children?
🌿 While our products are non-toxic, always keep them out of reach of children and pets.

Q: Are your soaps suitable for sensitive skin?
🌿 Yes, our Scentimental Soaps are crafted with gentle ingredients suitable for most skin types.

Q: How should I store my soap to extend its life?
🌿 Keep soaps in a dry, well-ventilated area between uses.

Q: How do I use MoodMelts™ wax melts or Moodbar™ snap bars?
🌿 Break off one piece and place it in your wax warmer.
🌿 Use with a heat-safe warmer; do not add water.
🌿 Reuse until the scent fades, then replace.

Q: Are your wax melts safe for pets and children?
🌿 While our products are non-toxic, always keep them out of reach of children and pets.

Q: Do you offer gift wrapping?
🌿 Yes, we offer gift wrap options at checkout for a special touch.

Q: Can I include a personalized message with my gift?
🌿 Absolutely! Add your message at checkout, and we'll include it with your order.

Q: How often do you release seasonal or limited-edition products?
🌿 We release seasonal collections throughout the year and limited editions periodically.

Q: Will limited-edition items be restocked?
🌿 Limited editions are produced in small batches and may not return once sold out.

Q: Are your kids' products safe for all ages?
🌿 Our kids' products are designed with safety in mind but are recommended for children over 3 years old.

Q: Do you offer customizable items for kids?
🌿 Yes, products like our GlowTales Bookmarks and crayons can be personalized.

Q: What is your shipping policy?
🌿 Orders are typically processed within 3–5 business days.
🌿 Shipping times vary based on location.

Q: What is your return policy?
🌿 Due to the handmade nature of our products, we do not accept returns. However, if there's an issue with your order, please contact us.

Q: Are your products edible?
🌿 No. While they may look and smell delightful, our products are for external use only.

Q: How should I store my products?
🌿 Store in a cool, dry place away from direct sunlight to maintain quality.